Office Hours
Monday to Friday 8.30am – 5.00pm
Paying Your Rent
Our office only accepts direct debit, internet banking and paying at any bank. Our office does not accept cash or eftpos.
Utilities – Telephone, Gas and Electricity
Telephone – Telstra 132 200
Electricity – Jacana 1800 245 090 Emergencies 1800 522 262 Billing, new connections
Elgas – Please contact the supplier that is marked on the gas bottle
Insurance
Your contents are not covered under the landlords policy it is your responsibility to cover your own items against loss, damage, theft and water damage.
Repairs and Maintenance
Maintenance must be submitted to our office in writing, you can fill out a form included on this website or simply just send an e-mail to rentals@territoryrealestate.com.au
Rent Arrears
Rent arrears are monitored daily and it is your responsibility to keep your rent up to date. If at any stage you are unsure where you are paid to you can e-mail our office. If your circumstances change during the tenancy and you are having difficulty paying your rent on time, speak to your property manager immediately, don’t let the situation get out of control as this is when we take abrasive action and will issue you with a Notice To Leave. Just remember you are writing your own rental history and the best thing you can do is keep it clean.
Emergency Contact Details
If it is during working hours please phone our office on 08 8985 5678